AI Acquisition
Getting Started

Logging into Heartbeat with a Magic Link

What you'll accomplish

Access the Heartbeat mastermind community using the correct login URL and magic link authentication. If you're experiencing login issues, this guide will help you troubleshoot email delivery problems, browser compatibility issues, and broken magic links.

Heartbeat login URL

The official Heartbeat login page is:

https://mastermind.aiacquisitionmethod.com

Bookmark this URL to avoid confusion. The Heartbeat community is separate from the main AI Acquisition platform (app.aiacquisition.com), which uses a different login system with email and password.

Heartbeat provides access to course content, training resources, forums, and campaign optimization support within the mastermind community.

Heartbeat uses passwordless authentication. Here's the complete flow:

  1. Visit the login page - Go to https://mastermind.aiacquisitionmethod.com

  2. Enter your email - Use the email address associated with your Heartbeat account

  3. Click "Log In" - The system sends an email with a magic link to your inbox

  4. Check your email - Look for a message from [email protected]

  5. Click the magic link - The link authenticates you and redirects to the Heartbeat dashboard

Magic links are single-use and expire after approximately 24 hours. If you click an expired or already-used link, request a new one by entering your email again on the login page.

You can also log in using the "Sign in with Google" option if your Heartbeat account is linked to a Google email.

If you don't receive the magic link email within a few minutes, try these steps in order:

Check spam and junk folders

Email providers sometimes filter automated login emails. Search your spam, junk, and promotions folders for messages from [email protected].

Verify your email address

Ensure you're entering the exact email address used when your Heartbeat account was created. If you recently changed your email, the magic link will be sent to your old address until the update is processed.

Add the sender to your contacts

Add [email protected] to your email contacts or safe senders list. This helps prevent future delivery issues.

Wait and retry

Email delivery can be delayed during high traffic periods. Wait 10-15 minutes, then request a new magic link by re-entering your email on the login page.

If you've tried all these steps and still don't receive the email after several hours, contact support with your email address so they can investigate delivery issues.

Troubleshooting browser issues

If the magic link redirects to the login page in a loop, shows a spinning loading icon, or displays errors, the problem is often browser-related:

Hard refresh the page

Clear your browser's cached version of the login page:

  • Windows/Linux: Press Ctrl + Shift + R

  • Mac: Press Cmd + Shift + R

Clear browser cache and cookies

Old cached data can interfere with authentication. Clear your cache and cookies specifically for mastermind.aiacquisitionmethod.com, then try logging in again.

Disable browser extensions

Ad blockers, privacy extensions, and security tools can block authentication scripts. Temporarily disable extensions and attempt login in incognito or private browsing mode.

Try a different browser

If you're using Chrome and experiencing persistent issues (especially spinning icons or loops), try Safari, Firefox, or Edge. Some users have reported better success with alternative browsers during temporary platform issues.

After clearing cache or switching browsers, request a fresh magic link by entering your email again on the login page.

If clicking the magic link shows an error or "invalid link" message:

  • Request a new link - Magic links are single-use. If you clicked the link multiple times or it expired, go to the login page and request a fresh one.

  • Check the full URL - Ensure the entire link from your email was copied if you're pasting it into your browser. Truncated links won't work.

  • Open in the same browser - If you requested the link in Chrome but clicked it in Safari, try using the same browser for both steps.

Need password reset instead?

Heartbeat uses magic links, not passwords. If you're trying to reset your password for the main AI Acquisition platform (app.aiacquisition.com), follow the steps in How to reset your password. That system uses a similar email-based reset flow.

Still having trouble?

If you've tried all these steps and still can't access Heartbeat, contact support with the following details:

  • The email address you're using to log in

  • Whether you're receiving the magic link email (check spam first)

  • Any error messages you see after clicking the link

  • The browser and device you're using

For broader campaign questions once you're logged in, see Getting Help with Campaign Performance for additional resources available in the Heartbeat community.

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